भारत सरकार

संचार मंत्रालय

GOVERNMENT OF INDIA

MINISTRY OF COMMUNICATIONS

दूरसंचार विभाग

DEPARTMENT OF TELECOMMUNICATIONS

Grievance against blocked handset

Please note

Unblocking of handset is possible only within 30 days of blocking of handset. Also, only the handset, which has been blocked by DoT can be requested for unblocking.

Grievance Details

All * marked fields are mandatory.

IMEI blocked (15 digits)^*

Please enter valid 15-digit IMEI. Only digits are allowed.

15-digit IMEI which was blocked

Mobile number used with the corresponding IMEI at the time of blocking / when device stopped working^*

+91

Please enter a valid mobile number. Only digits are allowed.

Other IMEI of the device

Please enter valid IMEI. Only digits are allowed.

Other IMEI of the device, if any

Serial number of the device^*

Please enter valid serial number. Only alphabets, digits and / (forward slash) are allowed.

Serial number of the device

Brand name of the device^*

Please select a brand name.

Make and model of the device^*

Please enter valid make and model. Only alphabets, digits and hyphens are allowed.

Make and model of the device

Copy of invoice / Bill of purchase of the device (upto 1MB in size)^*

An invoice must be provided.

Date of blocking / Date from which the device is not working^*

Please enter date of blocking within the last 30 days.

Have you blocked your device on Sanchar Saathi?^*

Yes

Reason for blocking^*

Please select a reason for blocking.

Blocking Reason

Personal Details

All * marked fields are mandatory.

Enter your name^*

Please enter valid name. Only alphabets and spaces are allowed.

Name

Contact mobile number^*

+91

Please enter a valid mobile number. Only digits are allowed.

OTP Verification and Submission

Invalid CAPTCHA!

Grievance against blocked handset

Please note

Unblocking of handset is possible only within 30 days of blocking of handset. Also, only the handset, which has been blocked by DoT can be requested for unblocking.

Grievance Details

IMEI blocked (15 digits)^*

Mobile number used with the corresponding IMEI at the time of blocking / when device stopped working^*

Other IMEI of the device

Serial number of the device^*

Brand name of the device^*

Make and model of the device^*

Copy of invoice / Bill of purchase of the device (upto 1MB in size)^*

Date of blocking / Date from which the device is not working^*

Have you blocked your device on Sanchar Saathi?^*

Blocking request ID^*

Reason for blocking^*

Personal Details

Enter your name^*

Contact mobile number^*

OTP Verification and Submission

Enter OTP received on Mobile

Grievance against blocked handset

Please note

Unblocking of handset is possible only within 30 days of blocking of handset. Also, only the handset, which has been blocked by DoT can be requested for unblocking.

Grievance Details

IMEI blocked (15 digits)*

Mobile number used with the corresponding IMEI at the time of blocking / when device stopped working*

Other IMEI of the device

Serial number of the device*

Brand name of the device*

Make and model of the device*

Copy of invoice / Bill of purchase of the device (upto 1MB in size)*

Date of blocking / Date from which the device is not working*

Have you blocked your device on Sanchar Saathi?*

Blocking request ID*

Reason for blocking*

Personal Details

Enter your name*

Contact mobile number*

OTP Verification and Submission

Enter OTP received on Mobile

IMEI blocked (15 digits)^*

Mobile number used with the corresponding IMEI at the time of blocking / when device stopped working^*

Serial number of the device^*

Brand name of the device^*

Make and model of the device^*

Copy of invoice / Bill of purchase of the device (upto 1MB in size)^*

Date of blocking / Date from which the device is not working^*

Have you blocked your device on Sanchar Saathi?^*

Blocking request ID^*

Reason for blocking^*

Enter your name^*

Contact mobile number^*